Payment
We accept payments online via Paypal and also via credit card.
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Delivery
We aim to dispatch all regular orders within 1-6 days. Custom orders are dispatched within a week.
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We send all our orders worldwide via registered delivery from the Austrian post. It usually takes 2-7 workdays until you receive your order.
When your order is on the way, you receive a mail with the tracking number, so you can check where your order is until you receive it.
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Returns
If you are not satisfied with your purchase, feel free to return it for a refund or exchange within 30 days from the date when you got your package.
Returned jewelry needs to be in its original condition and not show any sign of wear, damage, or alteration. Unfortunately, we can’t accept returns any other way.
There are some exceptions: Earrings are excluded from exchange for hygiene reasons. We also cannot accept returns for custom ordered items.
Please note that postage costs are non-refundable and it is the responsibility of the buyer to pay for return postage. We recommend sending a returned item via a tracked postal service to ensure delivery.