Terms and Conditions

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Payment

We accept payments online via Paypal and also via credit card.

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Delivery

We aim to dispatch all regular orders within 1-6 days. Custom orders are dispatched within a week.

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We send all our orders worldwide via registered delivery from the Austrian post. It usually takes 2-7 workdays until you receive your order. 

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When your order is on the way, you receive a mail with the tracking number, so you can check where your order is until you receive it.

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Returns

If you are not satisfied with your purchase, feel free to return it for a refund or exchange within 30 days from the date when you got your package.

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Returned jewelry needs to be in its original condition and not show any sign of wear, damage, or alteration. Unfortunately, we can’t accept returns any other way.

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There are some exceptions: Earrings are excluded from exchange for hygiene reasons. We also cannot accept returns for custom ordered items.

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Please note that postage costs are non-refundable and it is the responsibility of the buyer to pay for return postage. We recommend sending a returned item via a tracked postal service to ensure delivery.

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